Privacy notice

When you create a No-show Reducer account we collect your name, business name and email, and a password (stored encrypted — never in plain text). We use these to set up and run your account and provide the service. No-show Reducer is a PSA Studio product, and PSA Studio is the data controller. We never sell your data.

About your customers' details: if you use No-show Reducer to send appointment reminders, you may store your own customers' contact details in your account. You are responsible for having a lawful basis to contact them; we process that data only to provide the reminder service to you.

Where it's stored: your account and data are held securely by Supabase, our database and authentication provider. Reminder messages and account emails are sent on our behalf by our messaging providers.

Payments: the trial needs no card. If you take out a paid plan later, card payments are handled by a third-party payment provider — we never see or store your full card details.

How long we keep it: for as long as you have an account. Close it any time and we'll delete your data, subject to any legal record-keeping.

Your rights: you can ask to see, correct or delete your data, and complain to the UK Information Commissioner's Office (ICO). Contact [email protected].

Cookie notice

No-show Reducer uses only the essential storage needed to keep you signed in (via Supabase authentication). There are no advertising or tracking cookies — we don't profile you or follow you around the web.

You can clear or block cookies any time in your browser settings, though you may then not be able to stay signed in.

Terms & disclaimer

By creating an account you agree to these terms.

What No-show Reducer is: a tool to help reduce missed appointments through reminders. It supports your booking process but doesn't guarantee outcomes, and you remain responsible for how you contact your customers.

The service: provided on a free trial and then a paid subscription. We may update the service over time.

Liability: so far as the law allows, PSA Studio is not liable for any loss arising from use of the service. This does not affect your statutory rights.

Questions? Contact [email protected].